TERMS & CONDITIONS  

Chiddlecombe Farm Holiday Cottages Terms and Conditions 

BOOKING DETAILS 
 
Please check our booking page for payment details. It is recommended that you take out your own holiday cancellation insurance. 
The maximum number to reside in the properties must not exceed 14 in Orchard House and 10 in Chapman House unless the owner has given permission otherwise. If you should wish to add to or change anything from your original booking you should advise us as soon as possible. Changes will be allowed at our discretion. 
A 30% of the booking fee is payable as a deposit at time of booking, the remaining balance should then be received by us not later than 6 weeks before the start of the holiday. Failure to do this may be regarded by us as a cancellation by you of your holiday. We therefore reserve the right to re-let the cottage if full payment is not received by this date. Reservations made within six weeks of the start of the rental period require full payment at the time of booking. 
 
CANCELLATION 
 
In the event of cancellation on the part of the client, refunds of amounts paid will be made if the owner is able to re-let the property and any expenses or losses incurred in so doing will be deducted from the refundable amount. The deposit is non-refundable. 
In the event that the owners are forced by unforeseen circumstances to cancel a reservation, they undertake to make every effort to secure the rental of a similar property of equal standing: failing this, all monies paid will be refunded in full. 
 
ARRIVAL AND DEPARTURE TIMES 
 
You may arrive any time after 3pm on the day of your arrival 
You must vacate the property no later than 10am on the day of departure 
 
CLIENT RESPONSIBILITY 
 
The owners maintain a very high standard of cleanliness and comfort at all times. The client undertakes to leave the cottage, its fixtures and furniture in the same good condition as they were found. 
All properties and buildings at Chiddlecombe Farm are strictly NON SMOKING. 
We have fields, woodland, uneven ground, a stream and a pond within the grounds of Chiddlecombe so care should be taken at all times. Young children using the play frames or exploring the grounds must be supervised at all times. 
Please notify us of any breakages/damage as soon as possible so that a replacement can put in place and costs agreed. 
Please do not cause annoyance or become a nuisance to fellow holiday makers, or adjoining neighbours. 
If you fail to observe our terms and conditions we have the right to terminate your booking, even if you are at the property, by asking you to leave at once without any compensation becoming payable to you. We reserve the right to enter the property at any time should the need arise and carry out general gardening duties. 
 
OWNERS LIABILITY 
 
Limitation of our liability 
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. 
 
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: 
 
Use of, or inability to use, our site; 
Damage, loss, theft, injury or any damage suffered whilst at a property; Loss or theft due to online fraud outside of our control; 
Failure of the property to meet all legislative requirements (since this is the responsibility of the property owners); 
Use of or reliance on any content displayed on our site; 
For any temporary defect or stoppage in the supply of Electricity, Gas, Oil, Water, Sky or Broadband; 
For any death or injury to the client or people or animals under his or her responsibility; 
For any loss or theft of property belonging to the client or other people under his or her responsibility; 
For any loss, damage or injury which is a result of adverse weather conditions, riot, war strikes or other matters beyond the control of the owner; or 
For any loss, damage or inconvenience caused to or suffered by the client. 
 
Business users, please note that in particular, we will not be liable for: 
 
loss of profits, sales, business, or revenue; 
business interruption; 
loss of anticipated savings; 
loss of business opportunity, goodwill or reputation; or 
any indirect or consequential loss or damage. 
 
PETS 
 
All dogs must be supervised and controlled at all times; 
Should you encounter any livestock, dogs must be kept on a lead; 
Dogs should not be allowed to climb on the furniture or go into the bedrooms; 
They must not be left alone in the property at any time; 
Owners are required to clean up after their dogs. 
All dogs must be wormed and had a flea treatment. 
 
PARKING 
 
There is ample parking outside both properties and extra parking is available if required. 
All vehicles are left at the owner’s risk. 
 
SERVICES 
 
All services servicing the properties i.e. Electric, Gas, Oil, Water, Logs and broadband are included within the price. 
 
LINKS TO OUR SITE 
 
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. 
We have no control over the contents of those sites or resources 
 
BEACH RESTRICTIONS 
 
Access to the beach crosses private land and is only available between 2nd February to the 31st August. (Closed 1st Sept – 1st Feb) 
Keep to the path as directed at all times, by following the map. 
When walking to the beach dogs must be kept on the lead at all times. 
Keep the noise to a minimum. 
Leave gates as you find them i.e. open/closed. 
 
CHANGES TO OUR WEB SITE 
 
We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. 
We do not guarantee that our site, or any content on it, will be free from errors or omissions. 
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date. 
 
INSURANCE 
 
Clients are strongly recommended to arrange a comprehensive travel insurance policy (including cancellation cover) and to have full cover for the party’s personal belongings, public liability, accidents, civil liability, repatriation and damage etc. 
 
FURTHER INFORMATION 
 
Tourist information brochures, leaflets and guide books are available at the property together with a Guest Manual containing all the local information, contact numbers and instructions you should need. 
 
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